Shipping policy
Effective Date: June 26, 2026
Thank you for shopping with Caseoh Merch.
Order Processing
Orders are generally processed within 1–3 business days.
Processing time does not include weekends or public holidays.
During periods of high demand, processing may take slightly longer.
Shipping Times
Estimated delivery times:
- United States: 7–15 business days
- Canada: 7–18 business days
- Europe: 7–18 business days
- Australia & New Zealand: 8–20 business days
- Rest of the World: 10–25 business days
Delivery times are estimates only and may vary.
Shipping Confirmation
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Customs & Import Duties
International customers are responsible for any customs duties, import taxes, or local fees required by their country.
Delayed Shipments
Shipping delays may occur because of:
- Customs inspections
- Severe weather
- Carrier delays
- Holidays
- Unexpected logistical issues
We appreciate your patience in these situations.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered, please contact us immediately.
If your order has already shipped, we may be unable to make changes.
Lost Packages
If your package appears lost during transit, please contact us.
We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.
Contact
Email: